What are your bonding and insurance limits?
Payment and performance bonds to $4,000,000 on a single project and $8,000,000 aggregate. General liability at $2,000,000 per occurrence and $4,000,000 aggregate, plus workers’ compensation, commercial auto and an umbrella policy. Certificates naming your landlord and your lender as additional insureds are issued before we mobilise. We give you the numbers rather than the word "bondable", because the word costs nothing to say.
How does retainage work on your contracts?
Five per cent withheld from each application for payment, released at substantial completion less twice the value of the punch list, with the balance released when the punch list is signed off. We hold the same five per cent from our subcontractors and release it on the same terms, which is not universal and is worth asking any contractor about — a GC who holds ten from subs and bills you five is financing their business with your job.
Do you issue lien waivers?
Conditional waivers with each application for payment and unconditional waivers when that payment clears, from us and from every subcontractor and material supplier over a threshold you set. You should never make a final payment without unconditional waivers in hand from everyone who could file. If a contractor treats that request as an insult, that is the answer to a different question.
What do your pay applications look like?
AIA G702 and G703, monthly, against a schedule of values you approve before the first one is issued. The schedule of values is broken down finely enough to be meaningful — not five lines with "General Conditions" at forty per cent of the job. Your lender or your landlord will ask for exactly this format if a TI allowance is being drawn against, and it is the format the industry expects.
When does the contract sum stop moving?
When the permit set is complete, the equipment schedule is signed and the subcontractor bids are in. Before that you have a budget with an accuracy band we state on the page — typically plus or minus fifteen per cent at concept and plus or minus five at design development. After it, the only things that move the number are an owner-directed change, an unforeseen existing condition, or a jurisdictional requirement, each priced and signed before the work happens.
Can you work in an occupied building?
Yes, and most of our jobs are. That means negotiated work hours, dust and noise partitions, protected paths of travel for other tenants, elevator protection, and coordination with the property manager on deliveries and parking. It also means some work moves to nights and weekends at a premium, which we price at bid rather than discovering later. On one of the ledgers above, after-hours core drilling was a $12,000 change order because the lease required it and nobody read the lease.
What about after-hours and noise restrictions?
They come from three places and they conflict about half the time: the local noise ordinance, the landlord’s building rules, and your own lease. We ask for all three before bidding and put the resulting work window in the schedule. If your landlord’s rules say no core drilling during business hours and your schedule assumes daytime work, that is a real cost and you should know it before you sign, not in week four.
Do you do ground-up construction or residential work?
Neither. Light commercial tenant improvement inside an existing shell, 1,000 to 8,000 square feet. No ground-up, no houses, no whole-building renovation. Doing one thing is why we can tell you on the walk-through whether your shell is right, and it is why a superintendent is on your site every day instead of on four sites a week.
What happens if you find asbestos?
Work stops in that area, a licensed abatement contractor handles it, and it comes to you as a priced change order against the contingency. A survey before demolition is required for most commercial renovation under federal NESHAP rules, so it should be done and paid for before we mobilise, not discovered on demolition day. In any pre-1980 building the usual place it turns up is 9" floor tile and the mastic under it.
Will you look at a space before I sign the lease?
Yes, for free, and it is the most useful hour we spend with anyone. Service size and spare capacity, gas meter rating, waste line size and location, restroom and fixture counts, roof structure, and the existing versus proposed occupancy classification. You get written notes whether or not you hire us, and they are written so another contractor can price from them. If the answer is that the shell is wrong for your use, you have saved a great deal more than the hour cost.