Almost all of the value in this system comes from a decision made in the first second of a starter’s existence: how many things to track, and who owns each. Get that wrong and everything downstream is chasing the wrong person about the wrong item.
Key takeaways
The checks come from the role, not from the company. A driver needs things an office hire does not.
Each item gets exactly one owner, and the owner is whoever can make it move.
Some checks must not be created on day one; they depend on an earlier one completing.
The expected duration is a property of the check type, revised from your own history.
A starter with no start date yet is tracked, but nothing is predicted or chased.
The check list, per role
Check
Owner
Usual duration
Applies to
Reference 1
The referee
5 days
Everyone
Reference 2
The referee
5 days
Everyone
Right to work
The candidate
2 days
Everyone
Standard disclosure
The screening agency
18 days
Roles with a requirement
Licence check
The candidate
3 days
Drivers
Medical
The clinic
21 days
Drivers, some site roles
Professional registration
The candidate
4 days
Regulated roles
The owner column is the one that matters and the one most systems get wrong by defaulting everything to the candidate. A reference is owned by the referee: they are the only party who can produce it. Recording that means chasing lands where it can do something, which is covered in Part 5.
Creating the items
Fig 1. How an accepted offer becomes a set of independent items. Items that cannot start yet are created and held rather than being invisible, so the plan reflects the whole sequence.
Database
App integration
Machine learning
Management
Analytics
People
Checks that must wait
Some checks cannot be requested until another has completed, and creating them as running clocks on day one produces a plan that is quietly wrong. A disclosure usually cannot be submitted until identity has been verified. A medical is often only booked once an offer is unconditional.
So those items are created immediately and held. They appear in the plan with a dependency — “disclosure: waiting on identity verification” — and their clock starts when the blocker clears. The predictor accounts for both durations, which is what makes it possible to say on day one that a twenty-eight-day start date is already unrealistic.
Where a referee comes from
Almost the only thing the candidate is asked for directly, and it is worth asking for it well: a name, a relationship and an email address, twice. The most common cause of a late reference is not a slow referee; it is a reference request sent to a shared recruitment address at a company where nobody owns it. A named individual with a direct address halves the typical turnaround.
Expected durations
The duration on each check type starts as a guess and should be replaced by your own history within a few months. The system records how long each completed check actually took, and the median for a type is a far better expectation than anything an agency’s brochure claims.
Fig 2. Real durations from your own completed checks. The last box is the fact that makes offer conversations honest: the earliest realistic start is set by the slowest item.
App integration
Security & identity
Management
Analytics
That last observation is worth acting on before any chasing happens. If your medical median is twenty-six days and somebody agrees a three-week start date for a driver, no amount of chasing will fix it, and the honest thing is to say so on the day the offer is accepted rather than on the Friday before.
Next: how a status update arrives without dragging a result along with it.